PURPOSE OF THIS PRIVACY POLICY

AA Sends LLC respects your privacy and is committed to protecting your personal data.

This Privacy Policy explains how we collect, use, store, share, and protect your personal information when you visit our website, book a call, submit a form, interact with our content, or use our services.

It also explains your privacy rights and how applicable privacy laws may protect you.

IMPORTANT INFORMATION AND WHO WE ARE

PURPOSE OF THIS PRIVACY POLICY

This Privacy Policy aims to give you information on how AA Sends LLC collects and processes your personal data through your use of this website, including any data you may provide when you submit a form, book a call, contact us, become a client, or use our services.

This website is not intended for children, and we do not knowingly collect data relating to children.

CONTACT DETAILS

If you have any questions about this Privacy Policy, your personal data, or our privacy practices, you can contact AA Sends LLC through the contact details provided on our website.

AA Sends LLC operates under the agency name AA Sends and is registered in Wyoming, United States.

We will do our best to respond to privacy-related requests in accordance with applicable data protection laws.

If you are based in the European Economic Area, the United Kingdom, or another jurisdiction with data protection rights, you may also have the right to contact your local data protection authority.

We would, however, appreciate the chance to deal with your concerns first.

WE COLLECT THE FOLLOWING TYPES OF INFORMATION

INFORMATION YOU PROVIDE TO US DIRECTLY

When you contact us, book a call, submit a form, or become a client, we may collect personal information such as:

Full name
Email address
Phone number
Company name
Website URL
Business information
Messages or notes submitted through forms
Call booking information
Billing and payment-related information
Any other information you choose to provide

TECHNICAL INFORMATION WE COLLECT

Any use of AA Sends LLC’s website may result in the collection of technical information such as:

IP address
Device information
Browser type and version
Operating system
Referral source
Pages visited
Time spent on the website
Interaction data
Video engagement data
Cookie data
Analytics and tracking data

This information helps us understand how visitors use our website, how they interact with our content, and how we can improve our website, marketing, and services.

THIRD-PARTY TOOLS WE USE

We may use third-party tools to operate our website, process payments, manage bookings, track website performance, and improve our marketing.

These tools may include:

Cal.com for call booking
Stripe for invoice payments
Meta Pixel for advertising and retargeting
Wistia for video hosting and video analytics
Microsoft Clarity for website behaviour analytics
Other service providers needed to operate our business

These third-party providers may collect and process personal data according to their own privacy policies.

HOW WE USE YOUR INFORMATION

We may use information that we receive to:

Respond to your inquiries
Book and manage calls
Provide our services
Process Stripe invoices and payments
Communicate with leads, prospects, and clients
Send relevant follow-ups or service-related messages
Improve our website and user experience
Analyse website and video performance
Run advertising and retargeting campaigns
Measure the effectiveness of our landing pages, videos, and ads
Understand how visitors interact with our website
Comply with legal, tax, accounting, and business obligations
Protect our business from fraud, misuse, or unauthorised activity

LAWFUL BASIS FOR PROCESSING PERSONAL DATA

Where applicable, we process your personal data based on one or more of the following lawful bases:

Consent
Performance of a contract
Compliance with a legal obligation
Our legitimate business interests
Protection of our legal rights

We may process your personal data for more than one lawful basis depending on the specific purpose for which we are using your data.

PURPOSES FOR WHICH WE USE YOUR PERSONAL DATA

We may use your personal data for the following purposes:

To respond to your inquiry
To book and manage calls through Cal.com
To provide our services
To manage client relationships
To process and manage Stripe invoices
To collect and recover money owed to us
To send service updates or relevant communications
To administer and protect our business and website
To troubleshoot, analyse, test, and maintain our website
To deliver relevant website content and advertisements
To measure the effectiveness of our advertising
To improve our website, services, marketing, and client experience
To make suggestions or recommendations about services that may be relevant to you
To comply with legal, tax, accounting, and regulatory obligations

MARKETING AND PROMOTIONAL COMMUNICATIONS

We may use your identity, contact, technical, usage, and profile data to understand what services may be relevant to you.

You may receive marketing communications from us if you have requested information from us, booked a call, submitted a form, become a client, or otherwise engaged with AA Sends, and you have not opted out of receiving such communications.

You can opt out of marketing communications at any time by following the unsubscribe link in our emails, where available.

THIRD-PARTY MARKETING

We do not sell your personal information.

We will not share your personal data with third parties for their own direct marketing purposes without your consent where consent is required by law.

COOKIES

Our website may use cookies, pixels, tracking scripts, and similar technologies.

These technologies may help us:

Understand website traffic
Track visitor behaviour
Measure landing page performance
Measure video engagement
Improve the user experience
Run retargeting ads
Measure advertising performance
See how visitors interact with our website

We may use tools such as Meta Pixel, Wistia, and Microsoft Clarity for these purposes.

You can set your browser to refuse all or some cookies, or to alert you when websites set or access cookies.

If you disable or refuse cookies, some parts of the website may not function properly.

Where required by law, we will request your consent before using non-essential cookies or tracking technologies.

CHANGE OF PURPOSE

We will only use your personal data for the purposes for which we collected it, unless we reasonably consider that we need to use it for another compatible reason.

If we need to use your personal data for an unrelated purpose, we will notify you where required and explain the legal basis that allows us to do so.

Please note that we may process your personal data without your knowledge or consent where this is required or permitted by law.

SHARING OF YOUR INFORMATION

We do not rent or sell your personal information.

We may share your information with trusted third parties who help us operate our business and provide our services, including:

Payment processors
Call booking platforms
Analytics providers
Advertising platforms
Video hosting platforms
Email and communication tools
Legal, accounting, or compliance providers
Contractors, team members, or service providers helping us deliver services

We may also disclose your information where required to:

Comply with law or legal process
Protect and defend our rights or property
Protect the rights or property of a third party
Prevent fraud, misuse, or unauthorised activity
Enforce agreements
Protect against legal liability

We may also share anonymised, aggregated, or non-identifying information for business, analytics, reporting, or marketing purposes.

INTERNATIONAL DATA TRANSFERS

AA Sends LLC serves clients worldwide and uses third-party tools that may process or store information outside your country, including in the United States and other jurisdictions.

Where required by applicable law, we take reasonable steps to ensure appropriate safeguards are in place for international data transfers.

HOW WE STORE YOUR INFORMATION

We use commercially reasonable precautions to help keep your personal information safe and stored securely.

However, no online transmission, website, software, or digital storage system can be guaranteed to be completely secure.

We cannot guarantee that information transmitted to AA Sends LLC will not be accessed, disclosed, altered, or destroyed by unauthorised parties.

We retain personal information only for as long as necessary for the purposes described in this Privacy Policy, including to:

Provide services
Manage client relationships
Maintain business records
Comply with legal, tax, and accounting obligations
Resolve disputes
Enforce agreements
Protect our legal rights

When we no longer need your personal information, we will delete, anonymise, or securely store it where legally required.

CHILDREN’S PRIVACY

AA Sends LLC does not knowingly collect or solicit personal information from anyone under the age of 16.

Our website and services are not directed at children under the age of 16.

If we learn that we have collected personal information from a child without appropriate consent, we will take reasonable steps to delete that information.

If you believe we may have collected information from or about a child, please contact us at:

ahmed@aasends.com

OTHER WEBSITES AND SERVICES

Our website may contain links to third-party websites, platforms, tools, or services.

We are not responsible for the privacy practices, content, security, or policies of third-party websites or services.

When you leave our website or interact with a third-party service, your information will be governed by that third party’s own privacy policy and terms.

YOUR DATA PROTECTION RIGHTS UNDER GDPR AND OTHER PRIVACY LAWS

Depending on your location, including if you are based in the European Economic Area or the United Kingdom, you may have the following data protection rights:

 The right to access your personal information
The right to correct inaccurate personal information
The right to request deletion of your personal information
The right to object to the processing of your personal information
The right to restrict the processing of your personal information
The right to request portability of your personal information
The right to withdraw consent where processing is based on consent
The right to complain to a data protection authority

You can exercise these rights by contacting us at:ahmed@aasends.com

We will respond to requests in accordance with applicable data protection laws.

QUESTIONS

If you have any questions about this Privacy Policy or how AA Sends LLC handles personal information, please contact us through the contact details available on our website.

CHANGES TO OUR PRIVACY POLICY

AA Sends LLC may modify or update this Privacy Policy from time to time.

When we make changes, we will update the “Last Updated” date at the top of this page.

Your continued use of our website or services after any modification to this Privacy Policy means you acknowledge the updated Privacy Policy.